About InstaRefer
Proven on real calls before it's sold as a product.
InstaRefer makes AI phone and chat agents for local service businesses — the kind where a missed call means a missed job, or missing real revenue.
Currently answering after-hours calls for Concord Tires, Concord, CA
Why we started here
Most software built for small businesses is built by people who've never run one. InstaRefer's first deployment is Concord Tires, a real tire shop here in Concord — every part of the product is proven on their real calls and customers before it's offered to anyone else.
We're based in Concord, California, and we're starting in Contra Costa County — building for the businesses around us before building for anyone further away.
What we believe
Proven before sold
Every feature runs on a real customer's calls before it's offered more broadly.
Nothing binding without a human
The agent gathers and confirms — it never commits your business to something you haven't approved.
Built for one business at a time
We'd rather get one shop's setup exactly right than roll out a shallow version to a hundred.
Local, on purpose
We're starting in the East Bay because it's where we can walk in and see how it's actually working.